Due to the changes in the COVID-19 situation, our refund policy has also changed.
• We will only be charging 20% administration fee and ONLY credit notes for the total value of the course will be issued, which can be adjusted with the same or any Medafia courses.
• While Medafia Conferences makes every effort to run courses as advertised, we reserve the right to change the course content, dates and time, and speakers/faculty
without prior notice.
• Medafia Conferences, will not be responsible for any loss, damage, injury, claims costs or expenses of any kind whatsoever if the event is canceled, postponed or altered due to a Force Majeure. Force Majeure is defined as any unforeseen occurrence that renders performance of the event impossible, inadvisable, or impractical. Force Majeure includes, but is not limited to: casualty, fire, explosion, flood, earthquake or other natural disasters, an act of God, governmental restrictions or regulations, war or apparent acts of war, terrorism or apparent acts of terrorism, civil disturbances or riots, strikes, curtailments, suspension or restriction of transportation facilities and means of transportation or any other emergency. If we must cancel or postpone an event due to the aforementioned, we will either reschedule the event or allow for credit to be applied to a future event.

For Online Courses/Webinars:

• Non-refundable fee for cancellation within 30 days of the event.
• 10% administration charges will be deducted for earlier refund (i.e. 30 days before the scheduled event)
• Refunds are accepted provided the organizers have been notified (in writing) within 30 days of any and all correspondences sent by the organizers stating the eligibility to refund, to include email correspondences, text messages, messages via instant messaging applications such WhatsApp, Viber, Facebook Messenger, WeChat etc.
• There will be no refunds for any online course once a course has been accessed in any manner.
• While Medafia Conferences makes every effort to run courses as advertised, we reserve the right to change the course content, dates and time, and speakers/faculty
without prior notice.
• If the online course/webinar has already been conducted, and a participant is a “no-show” and has not notified the organizers beforehand, no refund shall be provided.